Privacy Policy
Last updated: 4 October 2026
Neuromatics Advanced Robotic Rehabilitation Centre (“Neuromatics”, “we”, “us”) respects your privacy. This policy explains what information we collect through neuromatics.in and how we use it.
Information we collect
- Details you share with us — such as your name, mobile number, email, age, area, preferred appointment and the health concern you describe — when you book an appointment, request a callback, use the contact form or chat with us.
- Chat transcripts of conversations with our care assistant and care team.
- Technical information such as browser type, pages visited and approximate location, collected through cookies and analytics tools.
How we use it
- To respond to your enquiry, schedule and confirm appointments and provide care.
- To send appointment confirmations and service-related messages by phone, SMS, WhatsApp or email.
- To improve our website and services.
We do not sell your personal information. Health information you share is treated as confidential and is accessed only by authorised Neuromatics staff.
Sharing
We may share information with service providers who help us run the website, communications or analytics, under confidentiality obligations, or where required by law.
Retention and security
We keep information only as long as needed for the purposes above or as required by law, and use reasonable technical and organisational safeguards to protect it.
Your choices
You may ask us to access, correct or delete your personal information, or stop non-essential communication, by writing to info@neuromatics.in.
Contact
Neuromatics Advanced Robotic Rehabilitation Centre, 6th Floor, Pride Gateway, Veerbhadra Nagar, Baner, Pune, Maharashtra 411045 · +91 9101 101 102 · info@neuromatics.in