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Cookie Policy

Last updated: 6 October 2026

This Cookie Policy explains how Neuromatics Advanced Robotic Rehabilitation Centre uses cookies and similar technologies (such as your browser’s local storage) on neuromatics.in, and how you can control them. It should be read together with our Privacy Policy.

What are cookies?

Cookies are small text files stored on your device when you visit a website. Similar technologies, such as local storage and session storage, keep small pieces of information in your browser. They help a website work, remember your choices and, with your permission, understand how it is used.

Your choice

When you first visit, we ask you to choose which cookies you allow. Strictly necessary cookies are required to use this website — they keep it secure and make booking, forms and chat work, so the site cannot be used without them. Analytics and marketing cookies are optional and are only switched on if you agree. You can change or withdraw your choice at any time using Cookie settings (also available in the footer). Withdrawing consent does not affect processing that took place before you withdrew it.

Cookies and storage we use

Strictly necessary (always on)

  • nmx_consent (cookie, up to 180 days) — remembers your cookie choices and a random consent ID so we can keep a record of your consent.
  • nm_chat_token, nm_chat_teased (local storage) — keep your live-chat conversation connected and avoid repeating the chat invitation.
  • nm_utm, nmx_t0, nmx_lead (session storage, cleared when you close the browser) — remember how you arrived at the site for your enquiry, protect forms from spam and avoid showing you offers after you have contacted us.
  • nmx_exit_ts (local storage) — makes sure the free-consultation popup is not shown to you repeatedly.
  • wordpress_*, wp-settings-* (cookies) — used only for staff who log in to manage the website.

Analytics (optional)

If you allow analytics, we may use tools such as Google Analytics or Microsoft Clarity to collect anonymous statistics about pages visited, time on site and the type of device used. These cookies (for example _ga, _ga_*, _clck, _clsk) usually last from one day up to two years. They are not loaded unless you opt in.

Marketing (optional)

If you allow marketing, we may use advertising tags (for example Google Ads or Meta Pixel) to measure whether our campaigns lead to enquiries. These cookies (for example _gcl_au, _fbp) usually last up to 90 days. They are not loaded unless you opt in.

Health information

We never place health details that you type into forms, the chat or the Symptom Finder into cookies, and we do not share them with analytics or advertising providers.

Managing cookies in your browser

You can also delete or block cookies through your browser settings. If you block strictly necessary cookies, parts of the website — including booking and chat — will not work.

Contact

Questions about this policy or your data? Write to info@neuromatics.in or call +91 9101 101 102. Neuromatics Advanced Robotic Rehabilitation Centre, 6th Floor, Pride Gateway, Veerbhadra Nagar, Baner, Pune, Maharashtra 411045.